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Service claim form

Reporter information

This field is required.
Enter first name.
Enter last name.
Enter a valid email address.
Enter phone number.
Enter street.
Enter postal code.
Enter city.

Shipping details

This field is required.
Enter first name.
Enter last name.
Enter a valid email address.
Enter phone number.
Enter street.
Enter postal code.
Enter city.

Product information

Enter playground address.
Max 5 files, up to 25 MB per product.
Novum will process a properly submitted claim within 14 days. If the claim is found valid, the defective/claimed element will be replaced free of charge. Proof of claim acceptance is a confirmation email sent by the Manufacturer. For any questions or concerns, please contact the service department at serwis@novum4kids.pl Monday to Friday, 6:00 AM – 2:00 PM.
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